At September Skin™, your privacy and trust are deeply important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
When you visit or interact with our website, we may collect the following information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Company name (if provided)
Order history
Payment Information
All payments are processed securely through trusted third-party payment providers. September Skin does not store full credit card details on our servers.
Device & Usage Information
IP address
Browser type
Pages viewed
Time spent on pages
Cookies and tracking technologies
We use cookies to improve website functionality, enhance your shopping experience, and analyse website performance.
We use your information to:
Process and fulfil your orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send promotional emails (if you opt in)
Prevent fraud and enhance website security
We only collect information that is necessary to provide our services effectively.
When placing an order, you will be required to provide your contact and delivery details. This information is used strictly for:
Billing purposes
Order fulfilment
Shipping coordination
Communication regarding your purchase
If there is an issue processing your order, we may use your provided contact details to reach you.
We may send the following types of emails:
Order confirmations
Shipping notifications
Customer service responses
Promotional offers and product updates (if subscribed)
Marketing emails are only sent if you choose to subscribe.
If you subscribe to our newsletter, you may receive updates, promotions, and product announcements.
You may unsubscribe at any time by:
Clicking the “unsubscribe” link in any marketing email
Contacting us directly
Unsubscribing is free and immediate.
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties only when necessary, including:
Payment processors
Courier services
Website hosting and analytics providers
These partners are required to handle your data securely.
We use secure systems and industry-standard encryption to protect your personal information.
While no online system is completely risk-free, we take reasonable steps to safeguard your data and limit access to authorised personnel only.
You may request to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your data (where legally permitted)
Opt out of marketing communications
To make a request, please contact us at:
[Your Support Email]
If you have any questions regarding this Privacy Policy, please contact:
September Skin™
Email: septemberskinco@gmail.com
Website: www.septemberskin.co.za
Whatsapp: +27 60 744 8869
